An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big
losses because they often take these risks anyway.
What combination of risk capacity and risk appetite this situation?
Answer:A
Question — (Single Choice)
An organization is aiming to use an innovative social media platform to improve engagement with
young consumers.
What should the organization’s strategy focus on?
Answer:C
Question — (Single Choice)
An organization is continually changing to maintain customer and market relevant. The changes
adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?
Answer:C
Question — (Single Choice)
An organization identified activities that are performed by many different people who follow detailed
procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow
the exact steps in the procedure then the results are always good, but this takes a lot of time.
Answer:A
Question — (Single Choice)
An insurance company generates sales from its website, from agents in a call center, and from third
parties working for other financial service organizations. The product is very product is very popular
and users are generally satisfied. The organization regularly collects and analysis data about service
consumers, and this shows users have different levels of satisfaction, depending on how the product
was sold.
What should the insurance company consider NEXT to help resolve the situation?
Answer:C
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PeopleCert ITIL-4-DITS Multiple-Choice Questions
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Final Thoughts
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